indosgaLegal Notice

We at indosga operate our platform only in jurisdictions where online gaming services are permitted by local law. This notice sets out the legal framework under which we deliver our service, the responsibilities of users, and the limits of our liability.

Our platform is available to users in supported regions across Indonesia, including Jakarta, Surabaya, Bandung, and Medan, where applicable regulations allow online sportsbook and live-dealer gaming. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of indosga comply with the laws of their own jurisdiction.

Service Availability and Eligibility

We provide indosga services only where local law permits. Our platform is not available to users in jurisdictions that prohibit online gaming, sports betting, or live-dealer casino games. We do not claim to hold a specific national license or to be regulated by any single authority. Instead, we operate under the principle that users must comply with their own jurisdiction's laws.

To use indosga, you must be of legal age in your jurisdiction and not subject to any legal prohibition on gaming. You must provide accurate personal information during account registration and complete our identity-verification process. We reserve the right to suspend or close your account if we discover that you have provided false information or are accessing indosga from a prohibited jurisdiction.

User responsibility on indosga

You are solely responsible for ensuring that your use of indosga complies with your local laws. We cannot advise you on the legality of gaming in your jurisdiction.

Account Terms and Conduct

When you create an indosga account, you agree to our terms of service and this legal notice. You must not use our platform for money laundering, fraud, or any illegal activity. You must not attempt to circumvent our security measures, manipulate game outcomes, or collude with other users to gain unfair advantage. We monitor all accounts for suspicious activity and reserve the right to investigate and close accounts that violate these rules.

Your indosga account is personal and non-transferable. You are responsible for keeping your password and two-factor authentication secure. If you suspect unauthorised access, contact our support team immediately. We will not be liable for losses resulting from your failure to protect your login credentials.

Payments, Withdrawals, and Disputes

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet accounts. All transactions are subject to verification and anti-money-laundering checks. We may delay or refuse a deposit if we suspect it originates from a prohibited source or if your account fails our compliance review.

Withdrawals from indosga are processed subject to account verification and withdrawal limits. We may require additional documentation before releasing funds. Withdrawal times depend on your chosen payment method and your bank's processing speed. We are not liable for delays caused by third-party payment processors or banking systems.

If you dispute a transaction or believe an error has occurred, contact our support team within 30 days. We will investigate and respond within 14 days. If we cannot resolve the dispute, you may escalate to your payment provider or local consumer authority.

Limitation of Liability

We at indosga provide our platform on an "as is" basis. We do not guarantee that the service will be uninterrupted, error-free, or free from malware. We are not liable for any indirect, incidental, or consequential losses arising from your use of indosga, including loss of profits, data, or opportunity.

Our total liability to you for any claim arising from this service shall not exceed the amount you have deposited into your indosga account in the 12 months preceding the claim. Some jurisdictions do not allow limitation of liability; in those cases, our liability is limited to the maximum extent permitted by law.

Data and Privacy

We collect and process your personal data in accordance with our privacy policy. Your data may be transferred to servers outside your jurisdiction and shared with third-party payment processors and fraud-detection vendors. By using indosga, you consent to this processing. For full details, see our privacy policy.

If you have legal questions or wish to serve notice on indosga, contact our legal team through our support portal. We will respond to formal inquiries within 30 days. Any legal proceedings arising from your use of indosga shall be governed by the laws of the jurisdiction in which we operate and shall be subject to the dispute-resolution process outlined in our terms of service.

This legal notice is subject to change at any time. We will notify users of material changes via email or through our platform. Your continued use of indosga after such changes constitutes acceptance of the updated notice.

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